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Glenbrook

Will It Still Be the Payments Industry Without Allen Weinberg?

First things first – no, this is not one of those April Fool’s gags.

It’s a bittersweet day at Glenbrook as we bid farewell to the last of our founders. Following the retirements of co-founders Scott Loftesness and Carol Coye Benson in the last few years, Allen Weinberg is officially leaving Glenbrook today for a well-earned retreat into travel, relaxation, family, and the occasional hand of poker.

Allen has been dispensing his special brand of payments advice to clients of Glenbrook for 21 years and has been a fixture in the payments industry for about twice that long, dating back to his prior work at First Data, Visa and Accenture. Companies, consortiums, government agencies and individual colleagues have long known that they could count on Allen to serve up the unvarnished truth about their business circumstances. He was one who favored “tearing off the band-aid quickly”, perhaps because he was usually prepared to address any short-term pain with a set of creative solutions he had already been thinking about.

Allen worked all across the payments value chain during his long career, but he operated with his greatest passion and empathy when serving the large community of merchants and other payments acceptors that in so many ways fuel our wonderful business. Allen recognized that all the other players – banks, networks, processors, technology providers, etc. – were in the payments business; but merchants were simply trying to use the payments system, and that doing so was often more difficult and expensive than it needed to be. Even on his retirement day, I think he stands among the most powerful advocates for the interests of this group.

As many of you reading this will know, Allen is a relentless networker and has friends and contacts in most every corner of the payments business. As he is fond of saying, “The payments industry is really just 1,500 people who switch to a different business card every couple of years.” I think that number has grown a lot in recent years, but it still seems like Allen knows almost all of them.

Allen and I were business school classmates but really didn’t get to know each until we became colleagues several years later. We have very different styles, but for the last 25 years, we’ve chosen to work together almost continuously, which speaks for itself. Beyond his wisdom and wit, I always valued the ability to “talk straight” to Allen and get straight answers back (sometimes in pretty colorful language). He never took offense or reacted defensively, but he also never pulled his punches. We could all take a lesson in candor from him.

So, he will be greatly missed at Glenbrook and across the industry, but he leaves with our deepest gratitude for what he started and built at our firm and the long years of dedicated service he gave to us and to his clients. We wish him many, many years of health and happiness in his next chapter.

Please share your thoughts, wishes and stories about Allen in the comments section below.

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Steve Klebe
Steve Klebe
4 months ago

Bon Voyage! You’ve earned it!

Beth Horowitz Steel
Beth Horowitz Steel
4 months ago

Very well said Bryan. Allen, it was a pleasure knowing you for most of my 30+ years in payments. Most notably I am grateful for the time we shared at Glenbrook. Your honest (often hard to hear) assessments of both people and situations were always valuable and instructive. You made me a better consultant and helped our clients make well-informed decisions. Enjoy your retirement — it’s a blast on the other side!!

Martin
4 months ago

Dear Allen, I know you now for almost my entire professional career, which already spans 22 years. So many things have happened during this time in our innovative and often chaotic industry, but one thing always remained the same……you and Glenbbrok were always on top of every trend and the overall payments game! Doing so you always remained calm and in the best possible sense unimpressed by the frenzy around you, a knowledgable rock of information and inspiration in an ever-moving sea of change! When I read the news this morning, I was felt like “NO WAY”, the guy has not aged a day ever since I met him for the first time and now he is leaving our industry? My whole self is in denial and if I could, I would not authorize this transaction! That said…..THANK YOU for all the advice and massive inspiration you have given to us and for mentoring so many awesome people over the course of the years! Your spirit can be seen all over the Glenbrook team and I am looking forward to any upcoming discussion with them! Allen, enjoy living the good life!!! I hope to bump into at a random airport or city!

Ron Wong
Ron Wong
4 months ago

You will always stay a legend Allen! Enjoy retirement!

Chris Uriarte
Chris Uriarte
4 months ago

Well said, Bryan! Allen, you should be incredibly proud at what you have built at Glenbrook and that you had the opportunity to spend 21 years being such a positive influence on clients and colleagues. I am grateful for the time that we spent working together, in addition to the years that I learned so much from you on the other side of the table in Boot Camps and the MPRT. I’m still 200% better at PowerPoint presentations thanks to your guidance and ‘tough love’ during my initial projects while working at Glenbrook 🙂 Enjoy this time…you deserve it.

Ben kessler
Ben kessler
4 months ago

End of an era indeed! Best of luck on what comes next — especially when it involves the poker games.

Martin Westhead
4 months ago

Hey Allen,

Congratulations on your retirement! I miss the roundtables. I’m still working with e-commerce, helping NETGEAR build a subscription services business now. Anyway, enjoy your time off.

Ian Drysdale
4 months ago

#mentor

Stuart Taylor
Stuart Taylor
4 months ago

Best wishes Allen.

Paris Leung
Paris Leung
4 months ago

See you at the next poker game 🙂 Looking forward to hearing about your travels.

George Peabody
Admin
4 months ago

Well said, Bryan and, indeed, Glenbrook and the payments industry will miss you, Allen! Thank you for everything. The company you co-created has meant the world to me and my family. Now go enjoy!

Michelle
Michelle
4 months ago

Very well deserved!! Thank you for you endless contribution and partnership through the years!

Colleen Lindow
4 months ago

I don’t mean to repeat what others have already said so eloquently, but I must. Alan, you have been so helpful to all of us — we’ve all benefitted so much from your insights, always delivered with your trademark irreverent sense of humor. You’ve had such an impact. Best of luck to you, and thanks for everything!

Steve Elefant
Steve Elefant
4 months ago

Congrats my friend

Dom Morea
Dom Morea
4 months ago

All the best to you Allen!!

Gwen St.Cyr
Gwen St.Cyr
4 months ago

Congratulations Allen! Wishing you well!

Karen Bird
Karen Bird
4 months ago

Congratulations Allen! Your knowledge, expertise. And guidance were so very valuable to me as I was navigating through payment contracts.

Best wishes and much happiness for whatever you do in this next phase of your life!

Teri Cain
Teri Cain
3 months ago

Congrats and all the best!

Lindsay Lehr
Lindsay Lehr
3 months ago

A true mentor, Allen helped me come into my own as a payments professional. Thank you for everything Allen!