Glenbrook's commentary and opinion
blog written by members of the
Glenbrook team. We share our
"rants and raves" on industry topics,
large and small.

Banking

Challenging the Challenger Banks

Fintech startups have begun a phenomenon some call the “unbundling of financial services” through standalone products such as unsecured consumer loans, credit cards, checking and savings accounts, or personal financial management tools. A cohort of entities known as “challenger banks” or “neo-banks” have also entered the market in an attempt to take on digital banking […]

Subscription Management

To Subscribe or Not to Subscribe

After yet another data breach, I was recently told by a subscription-based publisher that my payment credentials held on file may be compromised. I took the necessary precautionary measures (e.g. retire previous payment credentials, establish new ones, etc.). During this process, I also decided to do a quick personal audit to answer the question: Where […]

Card Payments

Contactless Cards to Pressure the Open Loop Pays

Now that the contactless card form factor is coming to the U.S. in a systemic fashion, I thought it timely to discuss the competition between these cards and the open loop wallets from Apple, Google, and Samsung. A Push for the Pays Juniper Research released a report on January 29, 2019 based on its survey […]

Russ Jones

The Five Biggest Trends in Payments

All of the 2019 prediction stories got me thinking about the mega trends in the payments industry. These are the year-over-year tectonic shifts in the industry that you can bet your company’s strategy on — maybe even bet your career on. In a landscape of trees, this is what the forest looks like. Trend #1 […]

Regulation

Madness in Marijuana Payments – Part 2

Since my April 2018 post, there’s been a lot of activity in the “land of weed.” Multiple countries and U.S. states have moved toward legalization. Major non-cannabis industries are investing heavily in cannabis related products and cannabis-based companies. With U.S. Attorney Jeff Sessions out, his strict stance against marijuana perhaps no longer holding, many are […]

Bitcoin

A Dollar by Any Other Name: Thoughts on Digital Fiat Currency

What are central banks – and governments – going to do about cryptocurrencies? I was in New York last week to better understand what central bankers are thinking about – and doing – with respect to “Digital Fiat Currency”. The workshop was part of an ITU Focus Group Program on “Standardizing Digital Fiat Currency and […]

Glenbrook

Payment Rails and Other Tales

In Glenbrook’s Payments Boot Camp™, we are always talking about payments systems – how they work, how they evolved, who uses them, who provides them, who profits from them, and how they are changing. So I was a little surprised when one of the participants approached me recently at break and asked if we would […]

Financial Inclusion

Welcome to CFSI EMERGE

Recently, I attended the Center for Financial Services Innovation (CFSI) EMERGE Financial Health Forum. The event, held June 6-8, 2018 in Los Angeles, is intended to help organizations working in financial services and financial health learn about current trends, insights, research, and policy updates. This was my first time attending and I wanted to share […]

Glenbrook

5 Payments Challenges Facing Nonprofits

Tax Day has come and gone, and Americans have filed our returns and many of us even took the time to itemize our charitable contributions. According to the IRS, these contributions totaled over $390B in 2016 – a new record year of giving. While the rise in giving is welcome news, nonprofits also have to […]

Glenbrook

Madness in Marijuana Payments

In my state’s recent midterm primary elections, I voted for the referendum on legalizing recreational marijuana. It reminded me of recent conversations I’ve had with payments professionals trying to tackle the issue of providing safe and secure financial services to marijuana-based businesses: One CEO said they have put serious effort into this market. They’ve worked […]