Glenbrook's commentary and opinion
blog written by members of the
Glenbrook team. We share our
"rants and raves" on industry topics,
large and small.

Merchant Payments

The Payments Playbook for Challenging Churn

By: Justin Pituch and Drew Edmond Time to Read: 7 minutes If you read Apple’s Q3 earnings report, you may have noticed that the company’s Services business has grown to $19 billion in quarterly revenue. That’s a staggering number, and it represents a complex recurring billing operation. With 860 million paid subscriptions, Apple’s payments team […]

Digital Currency

CBDCs or Stablecoins? There’s space for both

Time to Read: 6 minutes Central Banks and Private Sector Issuers continue to develop their respective digital currencies, CBDCs and stablecoins. While this could be perceived as a type of competition, realistically both stablecoins and CBDCs could co-exist and provide differentiated benefits. Digital currencies are on the rise. Private sector stablecoins are being adopted at […]

ACH

Ubiquity, Same Day ACH and other Fast Payments

Time to Read: 3 minutes It’s truly remarkable how this decades-old, ANSI based, batch based payment method is slowly but surely finding renewed vigor in today’s world of “fast payments.”  Clients at Glenbrook continue to inquire about how ACH can be leveraged for their needs and a key reason is that it’s a ubiquitous payment […]

Glenbrook

Will It Still Be the Payments Industry Without Allen Weinberg?

First things first – no, this is not one of those April Fool’s gags. It’s a bittersweet day at Glenbrook as we bid farewell to the last of our founders. Following the retirements of co-founders Scott Loftesness and Carol Coye Benson in the last few years, Allen Weinberg is officially leaving Glenbrook today for a […]

Financial Inclusion

Making Digital Access Work in eGovernment Payments: Principles of Pro-Poor Design

Time to Read: 7 minutes Highlights: Design for low-income citizens is essential for successful eGovernment services Glenbrook has identified pro-poor implementation success factors: channel selection, payment methods, fee structure, and education Goal centered design brings the considerable benefits of eGovernment to all citizens Expanding eGovernment Services to the Poor eGovernment, which includes both online service […]

Open Banking

The Open Banking Phenomenon, Explained

Time to Read: 9 minutes Highlights: An introduction to open banking, its key concepts, and implications for payments industry participants  A framework for understanding open banking principles Adoption and usage statistics   What is Open Banking and Why Does it Matter? Over the last few years, the concept of open banking has gained popularity with […]

ACH

ACH is Hot

Time to Read: 8 minutes Highlights: ACH, though a 50-year old payment system in the U.S., continues to grow The ACH ecosystem is evolving to meet modern-day needs: Nacha, the rule-making body, plans to implement a series of enhancements that address shortcomings in ACH usability Dynamic payment service providers (PSPs) and fintech infrastructure players are […]

Financial Inclusion

The True Cost of Being Underbanked

Highlights It’s expensive to be a low income American, driven in part by the high cost of financial services available to such consumers. In this post, we break down where cost comes from, and how fintechs are changing the way working class Americans are able to access affordable financial products. Fintechs have an opportunity to […]

Financial Inclusion

Raising Women’s Financial Inclusion in South Asia

Zak Kazzaz co-authored this post. Time to Read: 7 minutes Highlights: There is a set of high payoff steps necessary to increase financial inclusion of women in South Asia and other markets Collaboration across the stakeholder ecosystem accelerates female participation in financial services Glenbrook’s framework is an approach to evaluation and roadmapping     As […]

Financial Inclusion

Where is Financial Inclusion in the U.S. Today?

At Glenbrook, international financial inclusion work has long been a major focus area. Given the challenges racial equity concerns raises for the U.S., Glenbrook as a firm has returned our focus to financial inclusion here at home. To begin that examination, we look at the state of financial inclusion in the US and what are […]