Payments Views

Glenbrook

Regulatory Analysis of KYC for Covid-19 in Emerging Markets

Download a PDF version of this document here. Read our introductory discussion here. Regulatory Background The Financial Action Task Force (FATF) sets global standards for combating money laundering (ML) and the financing of terrorism (TF) and proliferation. While its recommendations are not binding, they are broadly accepted by regulators as guidelines for national rules.  FATF […]

Glenbrook

Merchant Payment Operations: Partner Performance

Continuing on our theme of Assessing a Merchant’s Payments Operations, in this post let’s focus on the critical aspect of Partner Performance. The goal here is to gauge if the merchant’s payment providers are good partners. Having the right set of payments processing partners is a critical factor that can take a merchant’s payments operations […]

Drew Edmond

Merchant Payments Operations: Reporting and Analytics

In Kavita Jiandani’s post Assessing a Merchant’s Payments Operations, she introduced Glenbrook’s methodology for our in-depth assessment of a merchant’s payments operations. In her introductory piece, Kavita highlights the major Key Assessment Areas we evaluate during each engagement. In this Payments Views entry, I continue with a focus on one of the Key Assessment Areas: […]

Glenbrook

The Truth About Surcharging

Glenbrook’s Cici Northup and Sam Levitt co-authored this Payments Views post. You have likely observed an increase in the number of articles about surcharging. These articles show that the practice is on the rise and often tout significant benefits for merchants: “Fortunately for businesses operating in the U.S., surcharging is becoming more widely accepted” “Credit […]

Glenbrook

Assessing a Merchant’s Payments Operations

I am often asked if Glenbrook Partners is a payments education company, and if I teach. My answer to both is yes. Our education programs are designed to give attendees a stronger payments foundation on which to build and refine their corporate strategies, product development efforts, and operational functions. We’re also very much a payments […]

Glenbrook

Federated Bank ID: Implications for Business Payments

At Glenbrook we’ve been thinking about consumer data privacy and control, particularly as multiple competing ‘Faster Payment’ schemes arise in the U.S.. Obviously consumers need to feel comfortable asking for money; but they also need to safely receive and respond to ‘request for payment’ from billers and other businesses. This is a global concern. Citi […]

Bryan Derman

In Zuck We Trust?          

We got the first real details this week on the Facebook-sponsored Libra cryptocurrency. Opinions are still taking shape around Glenbrook, but it’s fair to say that the team is deeply intrigued by the possibilities and sees it as both a novel and potentially very practical application of blockchain technology. We think the consortium-based governance, open […]