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Financial Inclusion

Making Digital Access Work in eGovernment Payments: Principles of Pro-Poor Design

By Laura Dreese on September 15 2021

Time to Read: 7 minutes Highlights: Design for low-income citizens is essential for successful eGovernment services Glenbrook has identified pro-poor implementation success factors: channel selection, payment methods, fee structure, and education Goal centered design brings the considerable benefits of eGovernment to all citizens Expanding eGovernment Services to the Poor eGovernment, which includes both online service […]

Financial Inclusion

The True Cost of Being Underbanked

By Justin Pituch on April 29 2021

Highlights It’s expensive to be a low income American, driven in part by the high cost of financial services available to such consumers. In this post, we break down where cost comes from, and how fintechs are changing the way working class Americans are able to access affordable financial products. Fintechs have an opportunity to […]

Financial Inclusion

Raising Women’s Financial Inclusion in South Asia

By Heather Cerney on April 16 2021

Zak Kazzaz co-authored this post. Time to Read: 7 minutes Highlights: There is a set of high payoff steps necessary to increase financial inclusion of women in South Asia and other markets Collaboration across the stakeholder ecosystem accelerates female participation in financial services Glenbrook’s framework is an approach to evaluation and roadmapping     As […]

Financial Inclusion

Where is Financial Inclusion in the U.S. Today?

By Laura Dreese on March 18 2021

At Glenbrook, international financial inclusion work has long been a major focus area. Given the challenges racial equity concerns raises for the U.S., Glenbrook as a firm has returned our focus to financial inclusion here at home. To begin that examination, we look at the state of financial inclusion in the US and what are […]

Financial Inclusion

Welcome to CFSI EMERGE

By Cici Northup on July 9 2018

Recently, I attended the Center for Financial Services Innovation (CFSI) EMERGE Financial Health Forum. The event, held June 6-8, 2018 in Los Angeles, is intended to help organizations working in financial services and financial health learn about current trends, insights, research, and policy updates. This was my first time attending and I wanted to share […]

Cici Northup

Poor, Wanting and Without: The Payments Gap

By Cici Northup on July 26 2017

Over the past several years, I have focused my time and energy on projects aimed at increasing financial inclusion in developing countries to help alleviate poverty. I feel fortunate to work in this arena; I find it both rewarding and interesting. Recently, as part of a project, I interviewed a number of people working on […]

Banking Industry

Demystifying India’s Digital Payment Infrastructure

By Shiv Vadivelalagan on March 23 2017

There is a growing curiosity about India’s payments systems. These systems, and their role in the “India stack”, have been the subject of many articles speculating their importance in shaping India’s future. Despite this attention, there is still considerable confusion about what these initiatives are, and how they interact with each other. This led me […]

Allen Weinberg

The ITU Digital Financial Services Focus Group Wraps Up

By George Peabody on December 14 2016

Last week in Geneva, the ITU wrapped up a two-year project – the “Focus Group on Digital Financial Services and Financial Inclusion”. Several hundred organizations and people participated in the Focus Group, which produced research papers and policy recommendations on a wide variety of topics. The papers are available on the Focus Group website. Glenbrook’s […]