Payments Views

Amazon

Is Amazon Best-in-Class for Online Payments?

Amazon.com is in the news all the time with its continued expansion of markets and fulfillment centers, its focus on innovation and long term R&D, and, recently, some very non-intuitive acquisitions. It’s easy to get swept up in their story. But when a company gets as big and powerful as Amazon has become, it’s helpful […]

Big Data

Artificial Intelligence in Payments

We have started development on this year’s Innovation in Payments workshop, and I wanted to share our current thinking on a new topic we’re including for the first time –– the use of artificial intelligence technologies in the payments industry. AI technologies have been around for a while in the payments industry –– think about […]

Big Data

MCX – Now I Get It!

In various venues — our Payments Bootcamp, our private client sessions or our merchant group meetings — we have talked a lot about MCX, the Merchant Customer Exchange initiative, created by a number of the largest US retailers to establish a merchant-centric wallet and payments solution. In these discussions, I’ve often joked about the name, […]

B2B

It’s Not About Payments

I just attended NACHA’s Council for Electronic Billing and Payments and I’ve come away with an even firmer opinion that this payments business I’m in isn’t about payments. It’s about data. A retail payment transaction has the potential to throw off a lot of valuable information: what you bought, what you bought along with it, […]

Big Data

Dennis Moser on Merchant Payments Complexity

Dennis Moser is Glenbrook’s payments systems expert.  He’s worked on building the engines that make payment networks run, especially the critical component of the POS and payment acceptance infrastructure.  He’s also been neck deep in payment data management systems, both as a designer and as a data mining practitioner. Dennis and I have worked together […]

Big Data

Plaid – A Modern API for Card Data

Our work in payment data cuts across many areas. Who has what data? How is it best monetized? How can it be put to use for better decision making? How can it be augmented and enhanced. It’s in this last area of “enhancements” that we’ve become fascinated with a new startup company called Plaid. They […]

Big Data

Machine Learning: A Road to Smarter Payments

I recently had the time and opportunity to bone up on machine learning.  The opportunity that presented itself was a 10-week on-line course taught by a well known Stanford Computer Science professor, Andrew Ng.  The course, offered by coursera.org included lectures, quizzes, and programming exercises. It was great. And it really got me thinking about […]