Payments Views

Banking

Challenging the Challenger Banks

Fintech startups have begun a phenomenon some call the “unbundling of financial services” through standalone products such as unsecured consumer loans, credit cards, checking and savings accounts, or personal financial management tools. A cohort of entities known as “challenger banks” or “neo-banks” have also entered the market in an attempt to take on digital banking […]

Banking

Millennials and Money – Are they Maligned or Misunderstood?

Contrary to popular belief, the millennial generation is not lazy, entitled or narcissistic.  They are a robust group of entrepreneurial, socially astute and media savvy consumers.  They make discerning decisions about their money and are thoughtful about the companies they trust. Last week I chaired a conference titled:  Millennials and Money.  We discussed similarities and […]

Authentication

Incredible India!

Photo: Scott Loftesness   A few weeks ago I joined my client Raj Jain, CEO of RS Software, for my third visit to India. RS Software is headquartered in Kolkata which was our first stop for the annual general meeting of shareholders. After that, we visited Mumbai and Bangalore – along the way we met […]

Banking

Five Big Questions on Bitcoin and Blockchain

I’m headed to New York next week for the CoinDesk Consensus conference…”Making Blockchain Real”. I’m going because I’m trying to get my head around some big questions. I normally have a sense, even with new things, of the path forward. Not in this case! Here are the questions I’m thinking about: Bitcoin technology: will the […]

Banking

A Different Type of Start Up: Payments in Afghanistan

Imagine a country where less than 10% of the adult population has a bank account and only about half of those account holders have a debit card. Credit cards are virtually non-existent. There are only a couple dozen banks in the whole country. Cash truly is king. Now imagine decades-long political and sectarian conflict that […]

Banking

The Loosely Woven Threads of Sibos 2014

I’m just back from Boston and the marathon known as Sibos 2014. In a post earlier this week, I shared a couple of observations from the show floor and the conference sessions. Now that the conference has closed, I’m thinking about the themes that spoke to me. And, this year, I didn’t get the sense […]

Banking

Report from Sibos 2014

Time is a vacuum at Sibos. It’s a great time to catch up with old friends and meet new colleagues.  The exhibition floor is overwhelming, even now after banks have scaled back their presence at events like these.  There is a plethora of panels on a broad range of topics to choose from. It’s a […]

Banking

Out of Africa: Watching the Evolution of Mobile Money

It turns out you don’t have to be unbanked to like M-Pesa I had the opportunity earlier this month to visit the mecca of mobile payments, which –with all due respect to the recent accomplishments in Cupertino — remains Nairobi, Kenya. The “Kenyan miracle” in payments has been well documented, particularly in terms of how […]

Banking

IBAN the Terrible and Other EU Payment Issues

As the summer holiday period close, I find myself in a back to school mode even though I haven’t been enrolled for nearly twenty years. Europe is especially on my mind as we prepare for the Glenbrook Payments in Europe workshop next month. What are the big payments issues in Europe today, what’s the context […]