Payments Views

Glenbrook

COVID-19 and the Income Domain

The Income Domain consists of payments to individuals for salary, benefits, rebates, and expense reimbursements. In the U.S., these payments are made primarily via direct deposit through NACHA’s ACH system, and to a lesser extent, paper checks and payroll cards. The COVID-19 pandemic has led to widespread business shutdown, and as a result, caused mass […]

Glenbrook

Creative Tension Shapes the Fintech-Bank Ecosystem

In my last post I covered the proliferation of challenger banks, the mobile-first, digital-only neo-banks and what differentiates them from the incumbents. While the media lens is usually focused on the front-end, the user experience, I’m always curious about what’s powering these operations under the hood. From the traditional banks’ perspective, fintech companies are just […]

Payments Views

Challenging the Challenger Banks

Fintech startups have begun a phenomenon some call the “unbundling of financial services” through standalone products such as unsecured consumer loans, credit cards, checking and savings accounts, or personal financial management tools. A cohort of entities known as “challenger banks” or “neo-banks” have also entered the market in an attempt to take on digital banking […]