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Merchant Payments

The Payments Playbook for Challenging Churn

By Justin Pituch on September 12 2022

By: Justin Pituch and Drew Edmond Time to Read: 7 minutes If you read Apple’s Q3 earnings report, you may have noticed that the company’s Services business has grown to $19 billion in quarterly revenue. That’s a staggering number, and it represents a complex recurring billing operation. With 860 million paid subscriptions, Apple’s payments team […]

Financial Inclusion

The True Cost of Being Underbanked

By Justin Pituch on April 29 2021

Highlights It’s expensive to be a low income American, driven in part by the high cost of financial services available to such consumers. In this post, we break down where cost comes from, and how fintechs are changing the way working class Americans are able to access affordable financial products. Fintechs have an opportunity to […]

Cash Payments

Will Digital Cash Be the New King of Payments?

By Justin Pituch on February 26 2021

  First of a series on Central Bank Digital Currencies Central banks around the world are in the process of developing digital cash, commonly known as central bank digital currency, or CBDC. At Glenbrook, we’re kicking off a series of Payments Views posts that explain CBDC and its implications for various aspects of the payments […]