After yet another data breach, I was recently told by a subscription-based publisher that my payment credentials held on file may be compromised. I took the necessary precautionary measures (e.g. retire previous payment credentials, establish new ones, etc.). During this process, I also decided to do a quick personal audit to answer the question: Where […]
Welcome to CFSI EMERGE
Recently, I attended the Center for Financial Services Innovation (CFSI) EMERGE Financial Health Forum. The event, held June 6-8, 2018 in Los Angeles, is intended to help organizations working in financial services and financial health learn about current trends, insights, research, and policy updates. This was my first time attending and I wanted to share […]
Gen Z – The Next Payments Influencers
A country’s economy is made up of multiple generations. And while we in the payments industry have been watching (and are fascinated by) the financial behavior of the Millennials (e.g. excessive student debt, delayed home buying, preference for digital, etc.), hot on their heels is Generation Z. Currently characterized as self-aware, persistent, realistic, innovative and […]
Lowering the Cost of Remittance – the Southern African Development Community (SADC)
There was an estimated $55b billion in cross-border remittances in 2015. But how much of that, per transaction, arrived in the wallet of the intended recipient? Unfortunately, not as much as many of us would hope. The cost of remittances is quite high with the average cost worldwide nearing 8% in 2015. And in some […]
Poor, Wanting and Without: The Payments Gap
Over the past several years, I have focused my time and energy on projects aimed at increasing financial inclusion in developing countries to help alleviate poverty. I feel fortunate to work in this arena; I find it both rewarding and interesting. Recently, as part of a project, I interviewed a number of people working on […]